Service
High level of service
NETCOM offers comprehensive service services that include full technical support for telecommunications systems, computer networks, security and fire protection systems. Our service provides regular inspections, maintenance and ongoing repairs, which guarantees reliable operation of all installed solutions.
We serve both small and medium-sized companies and large corporations, offering flexible cooperation models.
After-sales service
Netcom offers professional IT and security system service , which ensures continuity of operation and security of infrastructure in companies and institutions. Our service includes regular inspections, maintenance and quick repairs of telecommunications, network, fire protection, monitoring and building automation systems (BMS). Thanks to the experience of our technicians, each intervention is carried out efficiently and accurately, which allows to avoid unplanned downtime.
Our service support also includes remote monitoring and diagnostics , which allows for quick detection of potential problems before they disrupt system operation. We use modern tools and technologies that allow us to respond to failures immediately, as well as perform system optimizations and updates. Remote service also allows us to perform ongoing inspections, which minimizes the need for a service technician to be physically present and saves time.
As part of the service, we also offer full after-sales support for customers who use our systems. It includes technical consulting, training in system operation, and warranty and post-warranty service. Each service is tailored to the individual needs of the customer, which allows for the creation of long-term, reliable cooperation. Thanks to the Netcom service, you gain the certainty that the IT and security systems are always in full readiness and meet the highest quality standards.